Privacy Policy
Last Updated on July 24, 2023
Introduction
TenayaWP, Inc. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our websites www.tenayadigital.com and my.tenayadigital.com or use our services, including our Managed WordPress Hosting and eCommerce Hosting products, and tell you about your privacy rights and how the law protects you.
Information We Collect
- Personal Data: This includes information that you provide to us directly, such as when you create an account. This can include your name, email address, physical address, telephone number, payment information, and other information necessary for the provision of our services.
- Usage Data: We may also automatically collect certain usage information when you access our services, like your IP address, device information, log information, usage statistics, and more.
- Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
Use of Information
We use the information we collect for various purposes, such as to:
- Provide, maintain, and improve our services.
- Process transactions and send related information, including confirmations and invoices.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Respond to customer service requests and provide support.
Sharing of Information
- Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as data analysis, payment processing, and customer service.
- Legal Compliance: We may disclose your information if required by law, in response to legal process and law enforcement requests.
Security
We implement security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. We also enforce strict verification processes to prevent unauthorized access to your information.
Your Rights
As a data subject, you have the following rights:
- The right to access, update or delete the personal information we have on you.
- The right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.
- The right to object to our processing of your personal information.
- The right to data portability. You have the right to a copy of the information we have on you in a structured, machine-readable and commonly used format.
International Users
If you are accessing our services from the European Union or other regions with laws governing data collection and use, please note that your personal information will be transferred to and processed in the United States.
Children's Privacy
Our services are not intended for use by children under the age of 13 and we do not knowingly collect personal data from children under 13.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@tenayadigital.com